Simple, transparent guidance designed to help you understand and navigate internet and cable issues effectively.
Four simple steps to get the assistance you need
Reach out to our independent service assistance line. No forms, no automated menus—just direct access to a real agent who's ready to listen.
Tell us what's happening with your internet or cable service. Whether it's slow speeds, connectivity problems, setup questions, or signal issues—we're here to understand your specific situation.
Our trained agents provide clear, step-by-step assistance tailored to your problem. We explain technical concepts in plain language and help you understand your options.
We guide you through the troubleshooting process or help you understand next steps. Our goal is to empower you with knowledge and actionable information.
Independent Guidance: We're not tied to any specific provider, so our advice is unbiased and focused solely on helping you.
No Sales Pressure: We don't sell internet or cable plans. Our only goal is to provide clear, helpful assistance.
Human Support: Every call connects you with a real person—no endless automated systems or chatbots.
Transparent Fees: We charge a separate service assistance fee, clearly disclosed upfront. No hidden costs or surprise charges.
Important Disclosure:
ServiceLine is an independent third-party service assistance provider. We are not affiliated with, authorized by, or endorsed by any internet, cable, or telecom service provider. We charge a separate service assistance fee for our guidance and support services. We do not provide direct ISP services, install equipment, or guarantee service restoration.
Connect with an independent third-party advisor for assistance.
Independent third-party service assistance • Service fees apply