When you need help with internet or cable issues, the source of that help matters. Here's why independence makes all the difference.
Independent support designed around your needs
We're not tied to any provider, so our advice is always focused on your needs—not sales quotas or corporate agendas.
Every call connects you to an actual person who listens and helps. No bots, no endless phone trees, no frustrating automation.
We explain technical concepts in plain language, without jargon or confusing terminology. You'll understand what's happening and why.
We don't sell internet or cable plans. Our only focus is helping you with your current issue—no upselling, no distractions.
We're upfront about our service assistance fees. No hidden charges, no surprises—just clear disclosure from the start.
Your needs come first. We're here to assist, educate, and support—not to meet corporate metrics or push specific solutions.
When you're dealing with internet or cable problems, you need clear answers—not sales pitches. Traditional provider support often comes with agendas: upselling packages, promoting specific equipment, or meeting internal performance quotas.
As an independent third-party service assistance platform, we operate differently. We're not authorized by, affiliated with, or beholden to any provider. That independence means our agents can focus entirely on understanding your issue and providing guidance that makes sense for your situation.
We don't profit from selling you a bigger plan. We don't earn commissions on equipment upgrades. We succeed when you get the help you need—simple as that.
Our business model is straightforward: we charge a transparent service assistance fee for knowledgeable guidance. In exchange, you get unbiased support from real people who actually listen and care about addressing your concerns.
Important Disclosure:
SkyLink Broadband is an independent third-party service assistance provider. We are not affiliated with, authorized by, or endorsed by any internet, cable, or telecom service provider. We charge a separate service assistance fee for our guidance and support services.
Connect with a real agent who's focused on helping you—not selling to you.
Independent third-party service assistance • Service fees apply