Independent Third-Party Service Assistance
What We Offer

Independent
Support Services

Comprehensive guidance and assistance for all your internet and cable-related questions and concerns.

VIEW ALL SERVICES
Support services
Complete Support

Our Assistance Services

Practical guidance for every internet and cable challenge

Connection Troubleshooting

Connection Troubleshooting

Get step-by-step guidance for diagnosing and understanding internet connectivity issues, from complete outages to intermittent drops.

WiFi Performance

WiFi Performance Help

Learn how to optimize your WiFi signal, understand router placement, and address slow wireless speeds throughout your home.

Router Setup

Router & Modem Setup

Receive assistance with configuring your router and modem, understanding settings, and establishing a secure home network.

Cable TV

Cable & TV Issues

Get help understanding cable signal problems, channel availability questions, and equipment-related concerns.

Speed Testing

Speed & Bandwidth Guidance

Understand your internet speeds, learn how to test performance, and get advice on bandwidth requirements for your needs.

Technical Support

General Technical Support

Ask questions about any aspect of your internet or cable service. We're here to help you understand and navigate technical issues.

Included in Every Call

  • Direct access to trained agents
  • Clear explanations in plain language
  • Step-by-step guidance
  • Unbiased, independent advice
  • No sales pressure
  • Transparent service fees

Service Limitations

  • We cannot directly fix provider-side issues
  • We don't provide on-site installation
  • We can't guarantee service restoration
  • We don't act on behalf of providers
  • We don't sell internet or cable plans

Important Disclosure:

SkyLink Broadband is an independent third-party service assistance provider. We are not affiliated with, authorized by, or endorsed by any internet, cable, or telecom service provider. We charge a separate service assistance fee for our guidance and support services.

Need Assistance Today?

Talk to an independent third-party advisor for guidance.

Independent third-party service assistance • Service fees apply

CALL NOW: (844) 521-9878

Call for Assistance

Speak with an independent service assistance agent now

(844) 521-9878

Independent third-party assistance • Service fees apply